Customer Success Manager (csm)

At Connectly we are building revolutionary conversational commerce experiences. Unlike traditional shopping where you have to download an app, or sign up on a website, we allow customers to engage and transact directly within the thread.

By choosing Connectly you will join a VC-backed series A startup on a growth trajectory, work with our world-class team, and experience rapid career advancement opportunities.

About the team: CEO Stefanos was the global Head of Messenger at Facebook. CTO Yandong was CTO of Strava. Other founding members have experience working for Google, Facebook, Uber and other startups. Normal

LIST FROM CSM

• Develop and maintain strong relationships with clients on the pilot phase until end of onboarding
• Identify and pursue new business opportunities
• Create and deliver compelling sales presentations
• Collaborate with internal teams to ensure client satisfaction
• Meet and exceed sales targets and quotas
• Analyze market trends and provide feedback for product improvements
• Maintain detailed records of client interactions and sales activities in CRM software