Catherine Jeffrey

Catherine Jeffrey serves as the Customer Service Lead at Conrac Solutions since August 2017, overseeing the front-line support team, ensuring service quality, and shaping customer experiences. Previously, Catherine held various roles such as Facility Coordinator, focusing on building operations, maintenance, and safety, as well as Facility Support Specialist, providing administrative support. Catherine's experience also includes serving as an Administrative Secretary/Office Manager at Speare Properties, where high-level administrative support was provided to executives, and a Department Assistant at North Island Federal Credit Union, supporting departmental operations. Earlier experience encompasses a Financial Processor role at Chase, managing core financial operations, and as Senior Processor of funding at Household Finance HSBC, overseeing funding transactions. Catherine began her career as a Legal Administrative Secretary at F.B.C.I., providing vital support to the legal team.