Helen Cereghino

Helen Cereghino has a strong background in customer operations and management. Helen started their career at Conrad Imports, Inc. in 1995 as the Customer Service Manager and Assistant Manager, where they built a successful customer support program from scratch, resulting in increased revenue. From 2000 to 2004, they worked at Touchpoint (Cardstore.com) as the Manager of Client Services, where they played a key role in redefining the customer experience and transitioning to a channel sales platform. Since 2004, Helen has been with Conrad Imports Inc., holding various roles such as Director of Customer Operations, Vice President of Customer Operations, and Vice President and General Manager. In their most recent role as the Managing Director, they oversee all aspects of the company's operations. Helen is known for their expertise in streamlining processes, implementing sustainable and responsible practices, and driving revenue growth.

Helen Cereghino earned a Bachelor of Science degree in Industrial Technology from California Polytechnic State University-San Luis Obispo, graduating in 1993.