Nancy Orlarei

Director Of Rooms & Guest Services at Conrad Washington, DC

Nancy Orlarei has extensive work experience in the hospitality industry. Nancy began their career in 2003 as a Guest Service Agent at Waldorf Astoria New York and worked their way up to roles such as Front Office Manager and Group Services Manager. Nancy then joined Conrad New York Downtown in 2011, where they served as the Assistant Director of Housekeeping and later as the Director of Front Office. During their time at Conrad New York Downtown, they played a key role in managing front office operations and implementing training programs. In 2019, Nancy transitioned to Conrad New York Midtown as the Director of Rooms, overseeing the Rooms Division for a 563-luxury hotel. Nancy successfully collaborated with union delegates to enhance coverage while maintaining a high standard of guest experience. Nancy's work experience also includes task force roles at Hilton Crystal City at Reagan National Airport, Arizona Biltmore, and Hilton Boston Logan Airport. Currently, they hold the position of Director of Rooms & Guest Services at Conrad Washington, DC, starting in 2022.

Nancy Orlarei obtained a Bachelor's Degree in Hospitality Management from New York City College of Technology between 1999 and 2002. Nancy also pursued education in the field of Front of the House and hotels at CUNY New York City College of Technology, although the specific start and end years are not provided.

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