Monghoa Pham

MongHoa Pham is a seasoned professional with extensive experience in retail operations management within the energy sector. Currently serving as Senior Manager of Retail Operations at Constellation since April 2016, MongHoa plays a crucial role in the leadership team, driving strategic vision and operational excellence while managing a cross-functional team. Previous positions include Retail Operations Process Manager and Supervisor at NRG Energy, where MongHoa led teams in process optimization and project management, and Contract Analyst at Reliant Energy, focusing on customer support and contractual administration. MongHoa holds a BBA in Finance and Marketing from the University of Houston and has earned certifications as a Scrum Product Owner and as a participant in the Exelon Mentorship Program.