Solange Herrera

Solange Herrera is a professional with extensive experience in customer experience and payment processes at Construmart S.A., currently serving as Subgerente de Experiencia de Clientes y Medios de pago since April 2023, after holding the position of Jefe Nacional de Cajas y Recaudación since August 2012. In this role, Solange leads the reconciliation process for 37 branches and oversees retail cash management teams, focusing on enhancing customer purchasing experiences and developing procedural improvements. Additional expertise includes SAP FI requirements design, POS systems, and Ecommerce knowledge, along with responsibilities in team training, job descriptions, and report preparation. Prior experience as Jefe Administrativo involved managing administrative processes, human resources, collections, and treasury control. Solange holds a degree in Contador Auditor from Universidad Diego Portales, earned between 2009 and 2013.