Rick Zinda

Rick Zinda is a seasoned operations leader with extensive experience in contact center management and operational strategy across various organizations. Currently serving as Director of Operations Support at Consumer Cellular, Inc., Rick Zinda oversees multiple teams across six locations, focusing on service and support functions. Previous roles include President and Owner/Operator at CommunityRight, where Rick Zinda established a successful entrepreneurial venture, and Vice President of Contact Center Operations and Strategy at Capital One, managing large teams with a focus on customer care and operational efficiency. Rick Zinda's career also includes significant positions at HSBC Card Services and U.S. Bank, demonstrating a strong track record in managing complex operations, improving performance, and implementing strategic initiatives. Education includes a degree from the University of Phoenix.