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Daniele Yokoyama

Customer Success Manager at Conta Azul

Daniele Yokoyama is the Customer Success Manager at Conta Azul. Prior to this, they were the Mentora de negócios at MITI Inteligência from May 2018 to October 2018. Before that, they were the Mentora at Vidya Technology from February 2018 to June 2018 where they mentored business planning and marketing and sales playbook/funnel development. From October 2012 to September 2013, they were the Gerente de Marketing de Produto at Docol Metais Sanitários where they managed people and positioned 12 product families from consumer research to validate acceptance of new concepts and products. Some notable achievements during this time include launching 30 new products. Daniele learned the importance of specifying an audience and design in the success of consumer items. From February 2011 to October 2012, they were the Coordenadora de Projetos Estratégicos at Sascar Tecnologia e Segurança Automotiva S/A. Prior to that, from May 2010 to February 2011, they were the Especialista em Relacionamento - Parcerias e Desenvolvimento de Negócios at 5W3H Gestão de Negócios e Clientes. Daniele started their career in September 2006 as the Coordenadora de Marketing de Produtos at Bematech.

The educational career for Daniele Yokoyama includes a Master's degree in Customer Experience / Customer Centric from ESPM Escola Superior de Propaganda e Marketing, an MBA in Business Management from Ibmec, and a Bachelor's Degree in Business Administration and Management, General from Universidade Paulista. Yokoyama is also certified in VendasB2B, Lean Six Sigma, Business Intelligence, and Outbound Marketing & Sales.

Daniele Yokoyama works with Barbara Jesus - Sales SMB Senior Manager, Lee Schaitel (Elisama) - Head de Experiência do cliente Conta Azul, and Roberta Silva - Sales Enablement Coordinator. Daniele Yokoyama reports to Sandrina Grubba, SMB & Channel Operations Director.

Timeline

  • Customer Success Manager

    Current role

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