Esteban Salazar

Esteban Salazar is a seasoned operations professional with extensive experience in training and management roles. Currently serving as a Senior Operations Manager at ContactPoint 360 since October 2022, Esteban previously held the position of Assistant Manager Training at [24]7.ai from September 2021 to September 2022. Prior to that, Esteban accumulated significant expertise at Sutherland, where responsibilities included Training Specialist, Point of Contact/Subject Matter Expert, and Consultant between April 2015 and November 2021. Esteban's training skills encompass onboarding new consultants and upskilling tenured agents for specialization transitions.