Rey Al T. has extensive experience in various roles within the customer service industry. They have held positions such as Manager, Operations at ContactPoint 360, Team Lead at Tech Mahindra, and Team Manager at Alorica. Rey Al T. has a background in banking and financial support services, having earned a Bachelor of Science degree from Foundation University. Their expertise includes handling teams of trainees, real-time call escalations, and providing support for phone agents.
April, 2022 - present