Nicholas Gay

Nicholas Gay has a diverse work experience spanning various industries. Nicholas started their career as an Archaeologist at the Balkan Heritage Foundation in 2011. Nicholas then worked as a Golf Course Maintenance staff at Catamount Ranch & Club from 2013 to 2014.

In 2012, Nicholas worked as a Ski Technician at Black Tie Ski Rentals, LLC., delivering high-end ski equipment to customers and providing equipment advice.

In 2014, they joined Avant as a Customer Service Specialist for a brief period.

Nicholas then transitioned into the sales field, starting as a Sales Representative at Contactability in 2015. Nicholas worked closely with insurance agents to improve their marketing and sales strategies. Nicholas was the highest-selling producer at Contactability in the last quarter of 2015.

Nicholas then worked as an Account Executive at SmartFinancial from 2016 to 2019, where they grew revenue from new and existing accounts. Nicholas also resolved complaints and technical errors for customers.

Nicholas advanced to a Senior Account Executive role at SmartFinancial from 2019 to 2020. In this role, they built stronger relationships with clients and oversaw the performance of customer support and account management teams.

From 2020 to 2022, Nicholas served as a Client Services Manager at SmartFinancial, responsible for client retention, onboarding, and nurturing repeat business from key accounts. Nicholas also contributed to recruitment, training, and reporting to the Director of Client Services.

Currently, Nicholas Gay is employed as a Strategic Account Specialist at SmartFinancial, starting in April 2022. In this role, they focus on maintaining and expanding relationships with important customers, optimizing existing accounts, and representing the company's products and services to assigned customers.

Nicholas Gay graduated from Creighton Preparatory High School in 2008. Nicholas then attended Loyola University Chicago from 2008 to 2012, where they obtained a Bachelor of Science degree in Anthropology and a Bachelor of Arts degree in History.