Dominique Elsey

Senior Customer Experience Manager, Customer Marketing at ContentSquare

Dominique Elsey has an extensive work experience in various marketing and customer success roles. Their most recent position was as a Senior Customer Experience Manager/Customer Marketing at Contentsquare, where they focused on providing insights into customer behaviors and intent to help businesses build customer trust. Prior to that, they worked at Hootsuite for several years, starting as a Customer Success Manager and later taking on roles such as Enterprise Marketing Specialist and Enterprise Marketing Strategist/Field Marketing. In these roles, they developed and executed marketing strategies, managed regional campaigns, and collaborated with technology solution providers. Before Hootsuite, Dominique worked at Autotask Corporation as a Senior Account Manager, where they focused on building customer satisfaction and cross-selling products to existing clients. They also served as an Inside Account Manager at Autotask.

Dominique Elsey attended the University of Portsmouth from 2010 to 2013, where they earned a Bachelor of Arts (BA) degree in English Language. Prior to that, their education history is unspecified. In terms of additional certifications, Dominique received the following: Contentsquare Certified from Contentsquare in November 2022, Fundamentals of Marketing B2B from CIM | The Chartered Institute of Marketing in May 2019, Brandwatch Certification - Expert from Brandwatch in October 2017, Facebook Ads: The HS Tailored Learning Program from Facebook in April 2017, and Hootsuite Platform Certification from Hootsuite in January 2017.

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Timeline

  • Senior Customer Experience Manager, Customer Marketing

    November, 2022 - present

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