Ifat Lavie-Lev

Ifat Lavie-Lev has extensive work experience in project management and customer success roles. Ifat started their career as a Quality Assurance Engineer at WorkplaceIQ in 2002. Ifat then moved on to Verint, where they served as a Quality Assurance Engineer and later as a Quality Assurance Team Lead from 2003 to 2008. At Verint, they were responsible for leading the testing effort throughout QA projects and ensuring compliance with quality standards.

In 2008, Lavie-Lev joined ClickTale as a Project Manager in North America. Ifat was experienced in leading sizable cross-organization and worldwide projects and had excellent interpersonal and communication skills. Ifat worked in an Agile method, adapting to changing requirements and effectively meeting client needs.

From 2013 to 2019, Lavie-Lev worked at Contentsquare as a Customer Success Operations Manager and a North America Customer Success Team Lead. In these roles, they managed and owned end-to-end business projects, collaborated with tech developers and stakeholders, and led a team of Implementation Managers. Ifat was responsible for organizing and prioritizing work assignments, developing and updating processes, and helping manage escalated clients.

Overall, Ifat Lavie-Lev has a strong background in project management, quality assurance, and customer success, with a focus on leading teams and ensuring successful project delivery.

Ifat Lavie-Lev completed their education in the field of Computer Science at Tel Aviv College under the auspices of Tel Aviv University. From 1998 to 2001, they pursued a Bachelor of Applied Science (B.A.Sc.) degree in Computer Science.