Lovisa de Mesnard has a diverse work experience across various companies. Their most recent position was as a Strategic Success Manager at Contentsquare, where their role involved following clients throughout their partnership journey and ensuring they achieve their desired outcomes using the company's SaaS solution. Prior to this, they held positions as a Senior Customer Success Manager and an International Account Manager - Nordics at Contentsquare. In these roles, Lovisa focused on customer satisfaction and contract renewals/upsells.
Before joining Contentsquare, Lovisa worked as a Digital Project Manager at OWI Technologies, where they were responsible for managing digital transformation and customer experience projects. Lovisa specialized in semantic solutions and an intelligent email routing system.
Lovisa also has experience as a Linguistic Consultant at Lingsoft Language Services Oy, where they provided linguistic consultation services. Lovisa worked as a Managerial Assistant at La Maison de l'Europe de Tours and as a Translator intern at the European Commission.
Overall, Lovisa has a strong background in customer success management, project management, linguistic consulting, and translation.
Lovisa de Mesnard completed their Master's degree in Fran\u00e7ais - relations internationales at \u00c5bo Akademi University in Turku, Finland from 2011 to 2015. Additionally, they studied Affaires publiques et relations internationales at Universit\u00e9 Laval from 2013 to 2014. In terms of certifications, Lovisa obtained the Contentsquare Partner Certification from Contentsquare in February 2018 and the Contentsquare Web Accessibility Ambassador certification in January 2021.
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