Lssbb Bobbie Peterson - Mba, Ccsm

Bobbie Peterson has a strong background in customer success management and strategic accounts. Currently, Bobbie is a Customer Success Manager II at Contentsquare, where they manage the relationship with a premier client and collaborate with various team members to ensure client success.

Prior to Contentsquare, Bobbie worked at LexisNexis Risk Solutions as a Manager of Product Implementation. In this role, they led and supervised a team of consultants, developed and monitored KPIs, and collaborated with Sales for pre-implementation needs.

Before that, Bobbie was the Manager of Partner Success at Clean Hands – Safe Hands, where they managed the relationship with a large healthcare system partner and led hardware installations as well as the implementation of a Hand Hygiene Acceleration Pathway.

Previously, Bobbie worked at AmerisourceBergen as an Account Experience Liaison, serving as the strategic relationship linkage between the company and a client with a high annual spend. They provided reporting and analysis on financial and operational performance.

Bobbie also had experience at Kaiser Permanente, where they served as a Unit-Based Team Co-Lead, implementing projects to increase retail product sales. Additionally, they worked as a Certified Pharmacy Technician, controlling inventory, implementing retail promotions, and streamlining the PTO approval process.

Overall, Bobbie Peterson has a diverse range of experience in customer success management, implementation, and strategic accounts, and has a strong track record of driving success and achieving goals within healthcare and pharmaceutical industries.

Bobbie Peterson's education history is as follows:

Bobbie Peterson earned a Master of Business Administration (MBA) degree with a focus on Accounting, International Business, and Operations Management from the Georgia Institute of Technology. This degree was obtained from 2016 to 2019.

In 2018, Bobbie Peterson also obtained an International Honors Certificate in Project, Operations, and Supply Chain Management from the USC Marshall School of Business.

Before pursuing the MBA, Bobbie Peterson completed a Bachelor of Business Administration (BBA) degree in Business Management from Georgia Southwestern State University, attending from 2013 to 2016.

Prior to the BBA, Bobbie Peterson obtained an Associate of Science (AS) degree in Business Administration from Georgia State University Perimeter College, attending from 2011 to 2013.

Additionally, Bobbie Peterson has obtained various certifications, including Certified Customer Success Manager (CCSM) Level 4 and Level 5 from SuccessHACKER, and several certifications from Contentsquare, such as Contentsquare Expert in E-Merchandising, Contentsquare Merchandising Certified, Contentsquare Certified - CS Apps, Contentsquare Expert in Campaign Management, Contentsquare Expert in Web Analysis, Contentsquare Find & Fix Certified, Contentsquare Find & Fix Premium Certified, Contentsquare Insights Certified, Contentsquare Certified - Expert, and Contentsquare Certified - Fundamentals. These certifications were obtained from 2022.

In terms of education, this is the information available, and no strong assumptions can be made beyond the provided experience.