Malik Abderahmane

Team Lead, IT Support at ContentSquare

Malik Abderahmane's work experience includes roles at Contentsquare, Apple, Japan Games, EPN Paris 12, and Fnac.

At Contentsquare, Malik worked as a European IT Support Engineer from May 2021 to October 2022. Following that, they took on the role of Team Lead in IT Support starting in October 2022.

Before joining Contentsquare, Malik worked at Apple for several years. Malik began as a Family Room Specialist in March 2015, providing assistance and expert advice to Apple customers. Malik then transitioned to the role of Technical Expert/Cadre Technique IOS, where they contributed to customer service and played a role in the training and technical development of their colleagues. Later, they became a Mac Genius/Cadre Technique macOS-iOS, diagnosing and resolving product issues for customers while offering solutions for repair or replacement.

Malik also had a brief role as a Co-Founder and Development Manager at Japan Games from January 2015 to October 2015.

Earlier in their career, Malik worked at EPN Paris 12 as a Web Developer from May 2013 to March 2015. Malik was responsible for creating a relational database to catalog associations in the 12th arrondissement of Paris.

Additionally, Malik worked at Fnac as a Product and Service Salesperson for Micro Computing from January 2014 to December 2014. Malik'sresponsibilities included selling computer products, providing personalized training on the products, and informing customers about Fnac services.

Malik Abderahmane completed their secondary education at Lycée Dorian from 2010 to 2012, where they earned a BTS in Informatique et Réseau dans l'Industrie et les Services (Information Technology and Network in Industry and Services). Following that, they pursued further education at ESGI from 2012 to 2013, obtaining a Licence Chef de projet logiciel et réseau (Software and Network Project Manager Degree). Malik also holds a certification in CCNA 1 CISCO, although details regarding the institution and the specific year and month of obtaining it are not provided.

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Timeline

  • Team Lead, IT Support

    October, 2022 - present

  • European IT Support Engineer

    May, 2021