Nicole Song

Nicole Song has over 19 years of work experience in various roles. Nicole is currently working as an Enterprise Success Manager at Contentsquare since September 2022. Prior to this, they were a Senior Customer Success Manager - Global Accounts at UserTesting from March 2022 to July 2022. From August 2021 to March 2022, they worked as a Manager, Customer Success at AppZen. Before that, they had multiple roles at AppZen, including Senior Channel Customer Success Manager, Channel Customer Success Manager, Implementation Success Manager, and Sr. Analyst, from June 2019 to August 2021.

Nicole also has experience working at Apollo Education Group as a Compliance Analyst from January 2013 to November 2017 and as a Project Manager from June 2010 to January 2013. Nicole started their career at JPMorgan Chase & Co. as a Risk Management Analyst from July 2008 to March 2009.

Before entering the corporate world, Nicole worked as a Financial Services Admin at the Arizona Attorney General's Office from May 2003 to August 2004. Nicole also worked as a Student Records Specialist at the University of Phoenix from March 2009 to June 2010.

Nicole Song's education history includes multiple degrees and certifications. Nicole attended the University of Phoenix from 2004 to 2008, where they obtained a Bachelor of Arts (BA) degree in Psychology. In 2009 and 2010, they pursued a Master of Business Administration (MBA) degree at the same university.

From 2011 to 2013, Nicole furthered their education at the University of Phoenix and earned a Master of Science (MS) degree in Criminal Justice/Law Enforcement Administration. In 2014 and 2015, they obtained a Graduate Certification in Project Management from the University of Phoenix.

In addition to their academic degrees, Nicole has acquired several certifications. Nicole completed the AppZen Customer Certified Professional program offered by AppZen in 2020. In 2021, they obtained the AppZen Certified Expense Audit certification from the same institution. Furthermore, Nicole has obtained foundational certification from UserTesting, as well as contentsquare certification from Contentsquare in 2022.

It is worth noting that Nicole has also achieved the Certified Fraud Examiner (CFE) qualification from the Association of Certified Fraud Examiners (ACFE), although the specific month and year of completion are not provided.