Sue F.

Head Of Customer Success at Contingent

Sue F. has a diverse work experience, starting in 2001 as a Checkout and Home Delivery Manager at Waitrose. Sue then worked as a Marketing Manager at THE LIFETIME COMPANY from 2007 to 2009. Subsequently, they served as a Virtual PA/Marketing professional at SP Office Services from 2009 to 2015. In 2015, Sue briefly owned their own business called Office Womble, which focused on improving online presence. From 2012 to 2019, they worked at Signable as a Customer Success representative, and later as the Head of Customer Success. Currently, Sue holds the position of Head of Customer Success at Contingent, which they started in November 2020.

Sue F. attended Eastleigh College from 1986 to 1988 and Thornden from 1982 to 1986. Sue did not obtain a degree or specialize in a specific field of study during these years. In 2017, Sue obtained certifications such as the "Agents Handbook Quiz" and "Basic Customer Service Quiz" from LiveChat - customer service software.

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