Janika Cross

Ms. Janika Cross is an experienced professional with a diverse background in training, recruitment, customer service, and modeling aspirations. Currently serving as a Senior Training Specialist at Continuum Global Solutions since October 2015, Ms. Cross focuses on client satisfaction through effective instructional strategies. Concurrently, Ms. Cross has held the role of Recruiting Manager/Receptionist at American Insurance Marketing Solutions since July 2013, providing exceptional customer service and managing candidate interactions. Prior experience includes positions such as Training Specialist at Conduent, where Ms. Cross enhanced training practices to improve agent productivity and client satisfaction, and various roles in sales and customer relations across multiple companies. Ms. Cross holds a Bachelor's of Science in Marketing from Ferris State University and aims to transition into the modeling industry.