Contract Callers, Inc. (CCI) is a unique business process outsourcing company, committed to the highest standards of quality, performance, customer service & compliance. Our two distinctive divisions: CCI Utility Field Services and CCI Call Center Solutions, emphasize our client’s needs & requirements ensuring your customer’s care. Our superior management team & dedicated workforce are trained to exceed your expectations, work diligently to drive performance & value to your company.

CCI is committed to performance excellence, measuring our success against our client's goals & fostering an environment of innovation recognizing & adopting new technologies, products & ideas. We conduct our business with integrity & mutual respect for our clients, employees, vendors & the public.

✉ Procurement@contractcallers.com
Mike Maguire ☎  610.960.4110

Call Center

Consulting

Information Technology

Contract Callers Inc.

Contract Callers Inc.'s headquarters in Augusta, GA, United States

Tim Wertz

Yancy Emery

Stuart Grogan

John Durdaller

Michael K. Maguire

David Stetz

This department oversees organizational strategy and operational efficiency.

General Management

The Operations Team at Contract Callers Inc. oversees and coordinates the company's daily operational activities across both its Utility Field Services and Call Center Solutions divisions. This includes managing field installations, ensuring compliance with safety protocols, directing call center operations, and maintaining high standards of performance and customer service. The team’s directors and managers work together to drive operational efficiency, enhance service quality, and achieve client satisfaction.

Operations Team

This department focuses on the retrieval and management of overdue payments and customer account balances.

Collections Management

This department oversees all activities related to the management and administration of gas operations.

Gas Operations

The Leadership Team at Contract Callers Inc. is responsible for setting the strategic direction of the company, ensuring high standards of quality, performance, and customer service. This team, composed of the Vice President for Safety, Quality and Training, the President, and the Vice Presidents, oversees all operations, fosters innovation, and maintains integrity and mutual respect in all business dealings. They work collaboratively to align the company's goals with client needs and drive organizational success.

Leadership Team

This department focuses on ensuring safety standards are met and maintaining quality across processes and training initiatives.

Contract Callers Inc.

Org chart

Teams

General Management

Operations Team

Collections Management

Gas Operations

Leadership Team

Safety and Quality

Offices

Contract Callers Inc.

Org chart

Teams

General Management

Operations Team

Collections Management

Gas Operations

Leadership Team

Safety and Quality

Offices

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