Jasmine B.

Jasmine B. has a diverse work experience that spans several industries. Jasmine most recently worked at Contract Logix, LLC as a Customer Support Lead starting in July 2022. Prior to that, they worked at Betterment as a Customer Support Associate from February 2021 to June 2022. Jasmine also has experience at Wells Fargo as a Customer Service Representative from May 2020 to August 2020.

Earlier in their career, they worked at Verizon as a Support Coordinator from July 2017 to January 2020. Their responsibilities included resolving customer service escalations, providing timely solutions, and maintaining customer relationships. Jasmine also worked at OGCC Behavioral Health Services, Inc as a Paraprofessional from April 2016 to January 2017, where they were involved in psycho-social rehabilitation, case management, and family skills training for individuals with behavioral health disabilities.

Before that, they were a Customer Service Representative at Primerica from November 2015 to June 2016, where they assisted field representatives and answered customer inquiries. Jasmine's work experience also includes a role as a Bridal Consultant at David's Bridal, where they worked one-on-one with customers to understand their needs and preferences in order to find the perfect bridal look. Overall, Jasmine has a strong background in customer support and service roles.

Jasmine B. obtained a Bachelor of Science (BS) degree in Sociology from Francis Marion University, where they studied from 2008 to 2013. Additionally, they have obtained two certifications: "Start the UX Design Process: Empathize, Define, and Ideate" from Coursera in April 2022, and "Foundations of User Experience (UX) Design" from Coursera in October 2021.