Mauricio Leal

Mauricio Leal is a seasoned professional with extensive experience in leadership roles within the healthcare and service industries. Currently serving as the Director and Chief Strategy Officer at Contract Services since July 2022, Mauricio previously held the position of Associate Vice President at Firstsource Health Plans and Healthcare Services, where responsibilities included strategy, operational support, and client relations. Prior experience encompasses senior leadership roles at UnitedHealthcare as National Director of Growth and Customer Experience, and at Optum as Director of the Western Region. Mauricio has a strong background in sales and customer experience from earlier positions at Health Net and Spectrum. Educational qualifications include a Bachelor of Business Administration from Universidad de San Carlos de Guatemala and certifications in Lean Leadership, Executive Education in Leadership from UCLA Anderson School of Management, among others.