Liju Jacob

Liju Jacob has extensive experience in various technical roles. Most recently, they worked as a Senior Control System Engineer at Control Associates, Inc. where they monitored and maintained software applications, optimized industrial equipment, and developed solutions to improve application performance.

Prior to that, Liju worked at Con Edison as a Senior Systems Analyst, providing support for Electric Distribution Control Center users and managing LAN support across various sites and environments.

Liju also served as a Team Lead End User Computing at Milbank LLP, leading a team of IT Techs to complete projects related to office return users and system/hardware upgrades.

Liju gained significant experience as a Senior Engineer End User Computing at National Grid Energy Services, where they managed technical projects in data and devices space, implemented OS upgrades, and supported over 15,000 user desktop workstations, laptops, and servers.

Earlier in their career, Liju worked as a Senior Infrastructure Technical Support for Cognizant Technology at Bridgewater Associates, monitoring IT infrastructure and troubleshooting system issues.

Liju also worked as a Senior Analyst, Systems Support at VF Corporation, providing end user support for wholesale and retail apparel, managing network and computer systems, and analyzing call logs to identify trends and issues.

Liju's experience also includes working as a Senior Engineer, Systems Support at Mastercard, providing support for global users and managing projects and reports, as well as Junior System Administrator at Exitz Technologies, NY and Field Engineer at USIS working with client Goldman Sach.

Overall, Liju Jacob has a diverse background in system engineering, technical support, and project management.

Liju Jacob holds a Master of Science (MS) degree in Information Technology from Capella University. Liju completed this degree program from 2004 to 2008. Prior to that, they pursued Computer Management at Savitribai Phule Pune University from 2003 to 2004, with a focus on Computer Science.