Tella Mercado

Director Of Customer Service at Conventus Flower Orthopedics

Tella Mercado has worked in the customer service and sales operations field since 2014. Tella began their career at Flower Orthopedics as a Sales Operations Supervisor and was later promoted to Customer Service and Sales Operations Supervisor. In 2020, they joined Drexel University's College of Nursing and Health Professions as an Administrative Assistant/Project Manager.

Tella Mercado has a diverse educational background. From 1999 to 2001, they attended Central Penn College, where they earned an Associate in Communications degree in the field of Business/Corporate Communications. From 2010 to 2014, they attended Drexel University College of Nursing & Health Professions Division of Undergraduate Nursing, where they earned a Bachelor of Applied Science (BASc) degree in Health Services Administration. From 2018 to 2019, they attended DeVry University, where they earned a Medical Billing and Coding degree and a Certification in Medical Billing and Coding.

Links

Timeline

  • Director Of Customer Service

    November, 2017 - present

  • Customer Service and Sales Operations Supervisor

    December, 2016

  • Sales Operations Supervisor

    August, 2014