Igor Lubawinski

Igor Lubawinski is a customer management professional specializing in loyalty, retention, and digital transformation. With experience as Vice President of CRM at Delivery Hero SE and Global Head of CRM at Rocket Internet SE, they have a proven track record in enhancing customer engagement and building data-driven frameworks. Previously, Igor served in various CRM consulting roles and demonstrated strong leadership as Director of Employee Engagement. Currently, Igor is the Client Engagement Director at Convercus, focusing on creating positive impacts for both employees and customers. Educated at Humboldt-Universität zu Berlin and the Norwegian School of Economics, Igor combines robust marketing methodology with entrepreneurial insight.