Antonio Cadag is an experienced professional with a strong background in technical services and process management. Currently serving as Core Services Assistant Manager and previously as Service Technical Specialist - Team Leader at Converge ICT Solutions Inc. since August 2016, Antonio has overseen the Large Account Support Group and provided extensive support for service-managed accounts. Prior to this, Antonio worked as an Ecommerce Assistant at Pattern® from September 2022 to July 2024, focusing on brand analysis and utilizing various analytical tools. Earlier experience includes a role as Process Engineer at Universal Robina Corporation from August 2013 to August 2016. Antonio holds a Bachelor of Science in Electrical, Electronics and Communications Engineering from the University of the East, completed in 2012.