Aaron Grigg

Aaron Grigg is a Technical Project Program Manager at Convergence Networks since April 2023, previously serving as Team Lead - Service Program Manager at SWAT Systems from November 2014 to April 2023, where responsibilities included managing ticket and client escalations while ensuring team KPI delivery. Aaron also has experience as an Escalation Engineer and Systems Engineer L2, addressing and resolving escalated technical issues. Prior roles included Field Consultant at Dynamic Computing, Associate Consumer Support Representative at Nintendo, and IT support at Best Buy, with fundamental IT experience garnered as IT Administrator at Silverbow Honey Company, Inc., and sales experience at Intel Corporation. Aaron holds a Bachelor of Arts in Psychology from the University of Washington and an Associate Degree in Arts and Science from Big Bend Community College.