Justin Ruddick

Justin Ruddick has a diverse range of work experience in the field of information technology. Justin has held various roles in different companies, showcasing their expertise and knowledge in IT support, systems administration, and team leadership.

Justin has worked as an Information Technology Team Lead at Convergence Networks, where they prioritized the development of their team members and fostered a collaborative work environment. Justin also focused on driving a security-first mindset and seeking improvements through scripting and automation.

Prior to that, they served as a Systems Administrator and an Information Technology Support Technician at SWAT Systems and SpaceX respectively. In these roles, Justin has demonstrated their ability to handle escalations, perform sales engineering, and lead security incident responses. Justin also played a key role in large-scale software deployments and maintained a secure IT environment.

Justin has also gained experience at well-known companies like Apple, Microsoft, and Best Buy. At Apple, they worked as a Genius, diagnosing and repairing hardware and software issues. At Microsoft, they served as a Consumer Services Advisor and Answers Desk Technician, providing services and repairs to customers. Justin also worked as a Consumer Product Advisor, building customized technology solutions and maintaining expertise in consumer technology trends.

Additionally, Justin has worked as an Assistant Store Manager at Best Buy, where they led and coached a sales team and drove profitable growth.

Before joining these companies, Justin owned and operated TechWHIZ, a home-based business specializing in computer troubleshooting and repair, network management, and technology consultation.

Overall, Justin Ruddick's work experience showcases their versatility, technical expertise, leadership skills, and commitment to providing top-notch service in the field of information technology.

Justin Ruddick attended Western Washington University, where they studied Computer Science and Communications. Justin has also obtained several certifications, including Microsoft Certified: Azure Fundamentals from Microsoft in 2023, and Apple Certified Mac Technician, Apple Certified iOS Technician, and Apple Certified Macintosh Technician (ACMT) from Apple in 2017.