Conversation Design Institute
Jessi Willey is an experienced professional in user experience design and project management, currently serving as a Conversation Designer at CDI Services, focusing on voice chat and IVR experience implementation since September 2022. Prior to this role, Jessi held positions such as IIS Interoperability Specialist at the Wyoming Department of Health, where responsibilities included interface project success and HL7 analysis, and Shift Supervisor at Bomgaars, overseeing store management and cashier operations. Jessi has also undergone comprehensive training in UX design through General Assembly and has worked in various capacities at companies such as Nordstrom and zulily, showcasing a diverse background in customer service, merchandising, and e-commerce. Jessi Willey holds a Bachelor of Fine Arts in Theatrical Production and Design from the University of Idaho.
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Conversation Design Institute
Conversation Design Institute is the world’s leading training and certification institute for designing for conversational interfaces. Our proven workflow is validated around the world and helps you become the best conversation designer you can be.It doesn’t matter if you are an individual designer entering the field, or if you are an enterprisethat is looking to skill up its team. Our courses and certificates will help you design, develop, and deploy successful chatbots and voice assistants.Our certification program is based around a step-by-step workflow that is recognized by enterprises, universities, designers, and technology companies.