Andrew A.

Andrew A. has over 10 years of work experience in the field of data operations and linguistic analysis. In 2021, they became the Director of Data Operations at Converseon.AI. In 2020, they worked as a Conversational AI: Chatbot Optimizor at Wells Fargo via Ettain Group, where they collaborated with multiple teams to improve chatbot responses, design, taxonomy and development. A‌ndrew also applied data-driven approaches to analyze customer experience. In 2019, they worked as a Linguistic Analyst and Project Manager at Jigsaw, where they used SQL and Python to mine corpora from media partners, public sources and Perspective API traffic. In 2018, they worked as an Analytic Linguistic Project Manager at Google via Adecco, where they trained junior linguists and performed quality assessment of human-labeled data. In 2017, they worked as a Linguistic Contractor. A‌ndrew also worked as an Analyst at Quantifind from 2014 to 2017 and as a Search and Data Consultant at Appen from 2010 to 2014.

Andrew A. completed a Bachelor of Arts in Linguistics from Swarthmore College and also studied at Freie Universität Berlin.