Kay Dieke

Kay Dieke has extensive experience in customer service and operations management, currently serving as the Head of People at Coolblue since September 2015. Prior to this role, Kay held multiple positions at Coolblue, including Domeinbaas Klantenservice and Manager Tevreden Klanten. Experience at XS4ALL Internet BV as Manager Klantenservice and at Achmea KCS as Manager Operations further solidified management expertise. Kay also worked at ISS Contact Centers as Manager Contact Centers and Project Manager. Educational qualifications include a Bachelor's degree in Commerciële Economie from Haagse Hogeschool and further studies at Erasmus University Rotterdam and Philipse Business School.