Cooley
Stephanie Mungaray is an experienced technology professional currently serving as the Technology Lead for Tier II Support and managing Knowledge within ServiceNow at Cooley LLP since April 2022. Previously, Stephanie held key roles in various firms, including Lead IS Enterprise Application Specialist, Senior IS Enterprise Application Specialist, and Enterprise Application Specialist, where responsibilities included serving as an iManage Administrator and supporting Tier 2/3 tickets. At Perkins Coie LLP, the role involved sole support for an office with over 120 users, while positions at Latham & Watkins, Morrison & Foerster LLP, and Morgan Lewis encompassed direct support for Help Desk operations and troubleshooting hardware and software issues. Early career experience included IT support and maintenance of systems at Hoge Fenton Jones & Appel.
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