Stephen Carl Eaton

Head Of Global Support

Stephen Carl Eaton is a seasoned professional in customer support and management with extensive experience across various organizations. Currently, Stephen serves as the Head of Global Support at Copado. Prior to this, Stephen held the position of Vice President of Customer Support at Crunchtime and VP Global Support at DataRobot, where significant contributions included refining support functions and establishing industry-leading support practices. Additional roles include Senior Director positions at Agentforce Commerce and Toast, as well as management roles at PTC, PlumChoice, Amazon Fulfillment Technologies & Robotics, IBM, and iPhrase Technologies. Stephen holds a BS in Technical Communications from Northeastern University, a Diploma in Ayurveda from the Ayurvedic Institute, and a certification in Project Management from QPS Institute.

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