Ramon W.

Ramon W. has a diverse work experience spanning multiple industries and roles. Ramon started their career at International Paper in 2001, where they developed a data asset management system and provided software assistance. In 2002, they briefly worked at the National Security Agency, focusing on IT network security and vulnerability protection.

Ramon then joined Procter & Gamble in 2006 and held various positions, including Global Business Services & Digital IT Consultant, Digital Application/Product and Program/Project Manager, and Digital Marketing & Client Manager. Ramon'sresponsibilities included improving brand reach and loyalty through digital marketing strategies, managing budgets, and overseeing IT delivery processes. Ramon also played a role in privacy and security protection and vendor management.

From 2012 to 2015, Ramon worked as a Digital/IT Consultant and Program/Project Manager at NBTY. Ramon was responsible for identifying new IT solutions to improve e-commerce business and streamlining existing services. Ramon also took charge of business transformation initiatives.

In 2015, Ramon joined Avanos Medical as a Senior IT Business Consultant/Program Manager, focusing on CRM customer experience using Salesforce. Ramon led the creation of business intelligence reporting, designed and implemented complex CRM ecosystems, and managed a significant budget for Salesforce.com platform.

From 2019 to 2021, Ramon worked at Archima Solutions as a Senior Salesforce Consultant/Technical Admin, where they acquired six certifications and contributed to Salesforce-related projects.

Currently, Ramon is employed at CopperHill as a Solutions Architect. In this role, they take ownership of healthcare life sciences solutions within projects, providing direction to core teams and designing business process workflows.

Overall, Ramon W. has a strong track record in IT consulting, program and project management, digital marketing, and CRM implementation. Ramon has demonstrated expertise in various domains and a proven ability to drive value for customers and organizations.

Ramon W. completed their Bachelor's Degree in Computer Engineering at the University of Arkansas from 1999 to 2003. Ramon then pursued a Master of Business Administration (M.B.A.) in Management at Georgia State University, from 2003 to 2006.

In terms of certifications, Ramon obtained several Salesforce certifications. Ramon became a Salesforce Certified Administrator in October 2016 and continued to enhance their expertise with certifications such as Salesforce Certified Sales Cloud Consultant, Salesforce Certified Platform App Builder Certification, Salesforce Certified Service Cloud Consultant, Salesforce Certified Field Service Lightning Consultant, and Salesforce Certified Advanced Administrator (SCAA) in subsequent years.

In addition to their Salesforce certifications, Ramon also obtained a Six Sigma White Belt certification from Procter & Gamble in June 2010 and an ITIL v3 certification from EXIN in March 2011. It should be noted that Ramon obtained additional certifications, including Salesforce Data Architect, Salesforce Sharing and Visibility Architect, and Salesforce Health Cloud Accredited Professional, however, specific months and years for these certifications were not provided.

Lastly, Ramon has taken additional courses in Applications (Product) Management, Enterprise Architecture, and Project Management, although the specific institutions and dates are not provided.