Alex Gabrielly

Alex Gabrielly has a diverse work experience in the IT and customer service fields. They started their career at Ace Endico as a Customer Service Representative, where they provided excellent customer service and trained other representatives. They then transitioned to the role of IT Technician, where they resolved technical issues and led server migration projects.

In 2020, Alex joined Datto, Inc. as a Technical Support Expert, where they provided technical support to partners and clients, handled escalations, and trained new technicians. They stayed with Datto, Inc. until 2022.

Currently, Alex works at CorCystems Managed IT Services as a Client Success Manager, where they interface with and support SMB clients, present solutions for projects and upgrades, and deliver IT and security posture reviews. They ensure client satisfaction and nurture relationships while providing outstanding customer service.

In 2017, Alex Gabrielly attended Ridley-Lowell Business & Technical Institute for a brief period of time, where they obtained an A+ Certification in Information Technology.