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Nicole Baptista

Sr. Manager, Service Delivery at CorCystems Managed IT Services

Nicole Baptista has a diverse work experience spanning multiple roles and industries. Nicole began their career in 2013 as an Assistant Manager at RadioShack, where they worked until 2015. Nicole then joined Spring Mobile as a Manager in Training and later became a Store Sales Manager. In 2016, Nicole took on a new opportunity as a Lab Support Technician at CorCystems Managed IT Services. Nicole quickly progressed within the company and held various roles such as Help Desk Service Technician, Reactive Team Supervisor, and Service Supervisor. Currently, they hold the position of Proactive Team Manager. Nicole's experience showcases their ability to adapt to different environments and take on increasing levels of responsibility.

Nicole Baptista pursued their education at the University of New Haven from 2008 to 2012, focusing on IT Networking & Security. Information regarding the completion of a degree was not provided.

Links

Previous companies

RadioShack logo

Timeline

  • Sr. Manager, Service Delivery

    March, 2023 - present

  • Proactive Team Manager

    November, 2020

  • Service Supervisor

    May, 2019

  • Reactive Team Supervisor

    September, 2018

  • Help Desk Service Technician

    July, 2017

  • Lab Support Technician

    October, 2016