Yvette R. Arceneaux

Yvette R. Dorsey currently serves as the Government Contracting Certifications Manager at Alpha Services, where notable achievements include developing a phone script that enhanced client engagement and modifying client follow-up processes to improve retention. Previous experience includes roles at Peach State Health Plan as a Medicare Program Coordinator and various referral specialist positions, where authorization requests for services were managed. Yvette's early career featured positions in customer care, marketing management, and staffing coordination. Educational credentials include an Accelerated Training in Healthcare Information Technology Certification and graduation at the top of the class from the Center For Progressive Training in Phlebotomy, EKG, and Patient Care Technician. Additionally, a recent Tech Sales Certification from Victory Lap was obtained.