Core Technology Systems
Mohamed Khalil is an experienced IT professional with extensive background in service desk management, technical support, and network administration. Currently serving as the Service Desk and Field Engineers Manager at Core Technology Systems since May 2023, Mohamed previously held multiple roles at Wipro from September 2017 to June 2023, including Service Desk Manager and Knowledge Manager, where responsibilities encompassed knowledge management processes, team training, and participation in change management. Earlier positions included Network Specialist at GuestTek Interactive Entertainment Ltd., Senior Technical Support Engineer at QubicaAMF Worldwide and spark.systems, and Technical Support at ICIT. Mohamed holds a Master’s Degree in Information Technology Business Analysis and a Bachelor’s Degree in Management Information Systems from Ain Shams University.
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Core Technology Systems
Core is a Microsoft Gold partner managed services company for people and businesses who want to realise modern workplace technology solutions to drive their business forward. We specialise in providing a wide range of services, solutions and software to optimise your Microsoft investments. We put you in control of transforming your business through technology, changing the way your business works. We do this by listening to your needs and understanding them, so you get the outcomes you need. Powered by Microsoft, we provide solutions that can transform your business and improve the way you work. Our approach is centred around our three pillars – Envision, Onboard, Drive Value. We work with you to understand the context of your organisation; defining the scope and objectives, so we can create user adoption plans and onboarding activities to successfully implement the change in technology. Throughout it all, we gather feedback, measure business outcomes, and identify areas for improvement ensuring future capabilities are road mapped and scaled. Ultimately, we put you in control; implementing the technology, along with our people to transform, energise and empower your users, delivering positive transformational change outcomes.