Valentine Umeh

Valentine Umeh has extensive experience in customer engagement and account maintenance, currently serving as a Customer Engagement Officer at TrustBanc Financial Group since February 2022 and as an Accounts & Maintenance Officer at Coronation Merchant Bank since October 2018. Prior experience includes a role as a Contact Center Agent at Diamond Bank Plc from January 2016 to November 2018, where responsibilities included handling and resolving customer complaints and maintaining records of interactions. Additionally, Valentine Umeh worked as a Transaction Manager at Guaranty Trust Bank Nigeria from February 2012 to January 2013, focusing on MICR operations related to cheque book processing. Educational qualifications were obtained from the University of Lagos, where attendance spanned from August 2007 to December 2012.