Toni Berry

Toni Berry is an experienced customer service professional with a strong background in technology and hospitality. Currently serving as a Lead Genius and Red Zone Specialist at Apple since August 2015, Toni focuses on aligning customer needs with product offerings while ensuring excellent service during device setup and processing. Additionally, Toni has been a Customer Service Representative at Corporate Concierge Services since May 2014, providing exceptional support during the check-in process and enforcing building security protocols. Past roles include Product Zone Specialist at Apple at Lincoln Park, Manager of Guest Services at the Chicago Children's Museum, and Floor Manager at the Adler Planetarium. Toni Berry holds an education degree from Northeastern Illinois University, obtained between 1990 and 2010.