TJ

Tj Johnsen

Customer Service Director at Corporate Tools

TJ Johnsen has an extensive work experience with various companies. TJ started their career at Center Partners in 2001, where they held multiple roles including Supervisor/Manager and Sales, Service, and Escalation Representative. At Center Partners, they gained expertise in de-escalating and resolving tier two customer service needs while excelling in offline project completion between customers. In 2009, they became the Outbound Telesales Operations Manager, and later, the Telesales Operations Manager, directing the operations for a large telesales channel and managing the full scope contact center operations.

In 2014, TJ joined Qualfon as the Client Relations Manager and continued in that role until 2017. TJ then joined Nuance Communications as the Client Services Manager II from 2017 to 2018. Currently, TJ is working at Corporate Tools, where they started in 2018 as the Center Manager and later transitioned to the role of Customer Service Director in 2021.

TJ Johnsen attended North Idaho College in 2004 where they pursued a general field of study, but did not obtain a degree. Prior to that, their education history includes attending high school, however, specific details such as start and end dates, degree, and field of study are not provided.

Links

Previous companies

Qualfon logo

Timeline

  • Customer Service Director

    June, 2021 - present

  • Center Manager

    April, 2018