Courtney Kestermont

Courtney Kestermont is a seasoned Customer Success professional with extensive experience leading initiatives that drive client satisfaction and revenue growth. As Customer Success Team Leader at Corporate Traveler USA, Courtney developed a proactive Customer Success program that managed over 1500 clients, resulting in significant increases in upsell opportunities and customer lifetime value. Previously, as Strategic Customer Success Manager, successfully achieved high client satisfaction scores and revenue targets through strategic relationship-building. Courtney's background also includes roles in sales training and customer service at Charter Communications, where training programs led to substantial improvements in sales performance and customer satisfaction. An educational foundation in Fine Arts from Southeast Missouri State University complements a robust professional trajectory marked by collaboration, data-driven insights, and a commitment to excellence in customer relations.