Raquel C.

Raquel C. is a customer service professional with extensive experience in the field, currently serving as a Customer Service Specialist at Correos Express since July 2019. Prior to this role, Raquel worked at FedEx as a Customer Care representative from September 2010 to June 2019 and taught English at CÂMARA MUNICIPAL DA MAIA from September 2006 to July 2010. Raquel holds multiple educational qualifications from Faculdade de Psicologia e de Ciências da Educação da Universidade do Porto, including degrees focused on effective team development, emotional management in professional contexts, and enhancing motivation quality in business settings, as well as a Certificate in Advanced English from the University of Cambridge.