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Claudia Zamarripa

Director De Mesa De Servicios at Cosmocolor

Claudia Zamarripa has a diverse work experience in various roles and positions.

From 2000 to 2006, they worked at Ushacomm, where they held multiple positions. Claudia started as an Engineer and Technical Sales Support for Latin America and the Caribbean, where they presented billing and mediation solutions to telecommunications companies and prepared customized presentations based on client needs. Claudia then became a Project Manager for Latin America and the Caribbean, responsible for implementing billing and mediation solutions for telecom companies and managing multinational teams. Claudia successfully delivered projects on time and ensured quality. Later, they were promoted to Director of Sales for Latin America and the Caribbean, where they led the sales of mediation and billing solutions, managed the commercial area, and generated significant sales in various countries.

From 2006 onwards, Claudia worked at Cosmocolor S.A. de C.V. as Director of the Service Desk, responsible for implementing an incident management system based on ITIL best practices. Claudia also led the implementation of an IP switchboard and managed logistics for distribution and deployment of enrollment modules for national projects such as Seguro Popular and IMSS. Claudia oversaw equipment deployment and closure of these projects.

Overall, Claudia Zamarripa has extensive experience in project management, technical sales, and service management in the telecommunications industry.

Claudia Zamarripa has a diverse education history. Claudia attended Billing College where they completed a degree in Billing and Mediation System for Telecomm. Claudia also pursued further education at the Instituto Tecnológico Autónomo de México and obtained a diploma in Business Process Administration. Claudia also participated in a program at PMI Capitulo México.

Continuing their studies, Claudia enrolled at the Universidad Tecnológica de México where they completed a Bachelor's degree in Administrative Informatics. Claudia further enhanced their qualifications by earning a Master of Business Administration (MBA) from the same university. Claudia also pursued a diploma in Digital Marketing at the Universidad Tecnológica de México.

In addition to their academic achievements, Claudia Zamarripa holds a certification as a Scrum Fundamentals Certified professional, obtained in July 2017. Claudia obtained this certification from an unspecified institution.

Lastly, Claudia attended a diploma program in Finance at the Universidad del Valle de México. Unfortunately, the exact duration and completion dates for these educational pursuits are not provided.

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