Nikolaos D. has extensive experience in the call center industry, working in various roles such as Contact Center Representative, Outbound Team Leader, and Section Manager. Nikolaos has managed multiple projects and teams, ensuring the quality and quantity of work meets KPI's. Nikolaos has also been involved in setting up new projects, designing CRM systems, and closely collaborating with different departments within the companies Nikolaos has worked for. Nikolaos has a background in banking and insurance product sales, along with a degree from the Technological Educational Institute of Thessaly.
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