Cosmote e-Value, member of ΟΤΕ Group, is an integrated Contact Center that offers innovative Customer Relationship & Experience Management and Business Process Outsourcing services, being capable of fully undertaking the end-to-end design-to-implementation process for its customer’s strategies and operations. 

We have been providing integrated solutions for nearly 20 years, while in 2014 e-value International in Romania was established. With 6,500 qualified individuals, facilities in both Greece and Romania and advanced technological infrastructure, a broad range of customer services are provided, aiming to create unique customer experiences, on a 24-hour basis, 365 days over the year. 

At Cosmote e-Value, we have the customer at the center of every decision, aiming at continuously optimizing customer experiences. We offer solutions that help brands connect with their customers, building relationships of trust, through every channel of communication. 

We add value to every interaction, with every customer, every day.

Call Center

Cosmote e-Value

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Elisavet Tasiou

Mari Mantaka

Eugenia Sfyri

Eirini Kakogianni

Dimitris Gotzaridis

The Business Analysis & Development team at Cosmote e-Value is responsible for driving strategic growth initiatives and enhancing business processes. Comprised of roles such as Business Analysts, Account Managers, and Development Managers, the team focuses on identifying market opportunities, developing innovative solutions, and optimizing product marketing strategies. Their goal is to support the company's mission of delivering exceptional customer experiences by ensuring efficient operation and continuous improvement in alignment with customer needs and market trends.

Business Analysis & Development

Corporate Communications and Business Support

Operations Team

Business Analysis & Development

About

Team members

Other teams at Cosmote e-Value

Corporate Communications and Business Support

Operations Team