Jonathan Crookall

Jonathan Crookall is the current Chief People Officer at Costa Coffee. Prior to this, they served as the People Director (Interim) at Unite Students from September 2019 to February 2020. Crookall has also served as the Group People Director at Halfords from October 2011 to December 2018, and the HR Director - Resourcing and Development at Specsavers from December 2008 to October 2011. From February 2008 to November 2008, they were a HR Consultant at Crookall Consulting Limited. Additionally, Crookall has served as the Group Talent and Learning Director/HR Director Group Functions at Lloyds TSB from July 2005 to January 2008, the HR Director at Abbey National PLC from December 2003 to June 2005, the HR Director at Zurich Financial Services from April 2001 to August 2003, and the HR Director, Royal Ordnance at BAE Systems from January 1996 to December 1999.

Jonathan Crookall was educated at the University of Cambridge.

Their manager is Jill McDonald, CEO. They work with Jamie Awdry - Head of Propositions, Gordon Mowat - Managing Director Europe & MENA, and Shakir Moin - Chief Operating Officer.