Mariana Antelo Bollo has over 16 years of work experience. Mariana began their career in 2005 as an Account Executive for American Express in Argentina. In 2018, they joined BBVA as a Linea Frances, where they were responsible for customer service and portfolio analysis. In 2021, they joined Lemon Cash as a CX Team Leader and CX Analyst, where they collaborated with the team to identify improvement opportunities, ensured the team's Quality, Quantity, and Satisfaction objectives were met, and learned and shared innovative CX concepts, methods, and best practices. In 2022, they joined Cotalker as a Customer Support Analyst.
Mariana Antelo Bollo has an education history that includes a degree in Diseño y Programación de Videojuegos from UADE from 2016 to 2019, a degree in Innovacion y Negociacion from IAE Business School in 2017, a Workshop Empresas familiares from IAE Business School in 2016, and a degree in Humanidades from Escuela Cristiana Evangelica Argentina. Mariana also has certifications in Business Acumen and Venta Consultiva from AchieveGlobal Mexico, socio de Miller Heiman Group.
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