Jessica Truong

Jessica Truong is a seasoned professional with extensive experience in business configuration and provider relations, serving as a Senior Business Configuration Analyst at the County of Santa Clara since December 2013. In this role, Jessica oversees the implementation and maintenance of provider information across multiple systems and databases, conducts in-depth analyses for reconciliation, supports contract verification, and actively participates in system migrations, notably from QNXT to EPIC. Previously, Jessica held positions such as Business Configuration Analyst, Management Analyst, and Provider Relations Specialist, where responsibilities included managing provider relationships and addressing inquiries. Prior experience includes serving as a Provider Relations Coordinator at Aetna and a part-time Table Games Dealer at Thunder Valley Casino.