Claire Rawlins is currently a Principal Technical Writer for Developer Docs at Coupa Software, where significant contributions include the automation of API documentation processes, resulting in substantial time savings. Prior experience at ServiceNow encompassed roles as Manager of Product Content, leading multiple writing teams, and as a Staff Technical Writer specializing in API documentation. Previous positions held include Senior Technical Writer at Alogent and Technical Writer & Project Manager at IPS Group, Inc., focusing on financial services software and smart city technology, respectively. Claire holds an MFA in Creative Writing from the University of San Francisco and a BA in English Language and Literature from UC Santa Barbara.
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